Renting a car with Enterprise often involves navigating toll roads. Understanding how to access and manage your toll charges is essential for a smooth rental experience. This guide provides a comprehensive overview of how to obtain payment information and copies of receipts for your Enterprise rental toll charges using the provided online tools.
Accessing Your Toll Receipts Online
Enterprise utilizes the Highway Toll Administration (HTA) website to manage toll charges incurred during your rental. Access the HTA website directly at https://www.htallc.com/tollpass. Locate the “View Receipt and Online Payment Options” section, usually found in the lower right corner of the webpage. Click “Learn More” to proceed to the statement retrieval page.
Locating Your Toll Statement
On the “Locate Your Statement” page, you’ll need specific information to retrieve your statement:
- Last Name: Enter the last name used for your Enterprise car rental reservation.
- Contract (Rental Agreement) Number: This number is found on your rental agreement.
- Credit Card Information: If you don’t have your contract number, you can use the first six and last four digits of the credit card used for your rental payment.
Enter the required information and click “Find Statement” to view your toll charges. Your statement will detail each individual toll incurred during your rental period.
Automating Toll Receipt Delivery
For convenient access to future toll receipts, sign up for automatic email delivery. On the “Locate Your Statement” page, click the “Auto-Receipt Sign Up” link. Provide the necessary information, including the first six and last four digits of the credit card you typically use for Enterprise rentals.
Assistance and Contact Information
If you encounter difficulties locating your receipt or have questions about the charges, utilize the HTA website’s resources. Contact customer service via the phone number provided at the bottom of any HTA page or use the “Contact Us” option to send an email inquiry. HTA customer service representatives can assist with clarifying any toll-related concerns. They are equipped to answer questions regarding specific charges, payment methods, and general account inquiries.
